"The room was large with two large closets, the bed was extremely comfortable, lots of hot water in the shower."
Shirley from Canada
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"The room had three twin beds that were very comfortable."
Dana from Tanzania
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"The room was clean ,the staff were amazing"
Ouma from Kenya
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"Nice, quite and clean. Very comfortable bed."
Natnael from Rwanda
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"You location was fantastic near many bars and restaurants"
Kilpatrick from United Kingdom
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3-star hotel in Westlands, Nairobi with kitchenette options and a spa
Amenities
The hotel offers spa and wellness packages, including couples massage, full body massage, and a variety of massage treatments. A nightclub and bar area are available for evening entertainment, alongside a shared lounge and terrace. Free private parking and a 24-hour front desk with concierge service are provided.
Rooms
Select rooms include a kitchenette with microwave, mini fridge, and kettle for added convenience. The hotel has family rooms with multiple bed configurations like deluxe queen and superior king rooms, all with air conditioning and city views. Each room comes with a flat-screen TV, safety deposit box, and spacious closets.
Location
The Crossroads Hotel is situated in Westlands, 1.8 km from Nairobi National Museum and within walking distance of Sarit Centre and Westgate Mall. Wilson Airport is 8 km away, with easy access via Uber or the hotel's paid shuttle service. The area has a lively nightlife scene with clubs and restaurants nearby.
Dining
The on-site restaurant serves buffet, à la carte, and a Full English/Irish breakfast with kid-friendly options. A snack bar and bar offer drinks, wine/champagne, and special diet menus available on request. Breakfast boxes can be prepared for early safari departures.
Services
The hotel provides early check-in and late check-out based on availability, as well as express check-in/out. Luggage storage is available for guests going on safari, and airport drop-off/pick-up can be arranged. Additional services include babysitting, board games, laundry, dry cleaning, and meeting/banquet facilities.
Highlights
Location: Westlands, near Nairobi National Museum and malls
Rooms: Kitchenette options and family rooms with city views
Dining: On-site restaurant with Full English/Irish breakfast
Wellness: Spa packages with couples and full body massage
Family: Kid-friendly buffet, babysitting, board games
“My time here revealed a deeply practical lodging, especially for families, with its Westlands placement making city navigation remarkably straightforward. The genuine helpfulness of the staff, from front desk to security, stood out, as did the substantial, comfortable rooms with ample hot water and surprisingly good value. The rooftop bar provided a pleasant vantage point, and the proximity to local dining options was a definite plus.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Queen Room
2 persons
220 sq. feet
1 Queen-size bed
Air conditioning
Shower
room details
Deluxe Twin Room
2 persons
260 sq. feet
2 Single beds
Air conditioning
Shower
room details
Deluxe Double Room
2 persons
260 sq. feet
1 Queen-size bed
Air conditioning
Shower
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.5/10Review score
General
No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Spa & Leisure
Leisure/ TV room
Spa & wellness centre
Full body massage
Room features
Air conditioning
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At The Crossroads Hotel in Westlands, culinary adventures await at Minara Bistro, where a vibrant blend of African, American, British, and Thai flavors is thoughtfully crafted to provide both comfort and excitement. With an inviting atmosphere perfect for families and modern decor, guests can savor a diverse menu available all day long.
Minara Bistro
A delightful mix of African, American, British, and Thai dishes, alongside local specialties.
Ambiance
Family-friendly with a modern design, offering a warm and welcoming setting for casual dining.
Key Offerings
Features a range of vegetarian options, delicious breakfast, brunch, lunch, and dinner plates, ensuring a satisfying experience at any hour of the day.
Reservation
Reservations are not needed.
Open daily from 06:00 to 23:00.
The Crossroads Hotel, Westlands Location
Crossroads Plaza Westlands Road, Nairobi, 00100,
Map view
City landmarks
Museum
Nairobi National Museum
1.2 mi
Mall
Sarit Centre
2400 ft
Mall
Westgate Shopping Mall
4100 ft
Park
Jeevanjee Gardens
1.5 mi
Landmark
Westlands
2500 ft
Zoo
Snake Park
1.2 mi
Landmark
Uhuru Park
1.9 mi
Casino
Pink Apple Casino
2200 ft
Mall
Sarit, your city
2100 ft
Library
Kenya National Archives
2.0 mi
Gallery
The Art Space Kenya
2500 ft
Landmark
Nairobi Gallery
1.7 mi
Mosque
Jamia Mosque
1.6 mi
Church
Citam Parklands
4300 ft
Landmark
One Off Contemporary Art Gallery
1.4 mi
Landmark
Kenyatta International Conference Centre
2.0 mi
Nearby
Night club
40Forty Lounge
200 ft
Thigiri view off Thigiri Ridge Road
Revitalize Wellness Center
1900 ft
Night club
Privee Westlands
800 ft
Restaurants
Namaste India Restaurant
1900 ft
10
Shawarma Xpress
2400 ft
Karuna Road Opposite Nine West Building
Slush Coffee World
2800 ft
Parklands Road Corner Plaza
Explore Nairobi
Explore Westlands
Top Attractions
Activities
Dining
Entertainment
Sarit Centre
9 minutes' walk
A bustling shopping hub with a variety of shops and eateries, ideal for shopping and entertainment.
Nairobi National Museum
25 minutes' walk
Showcases Kenya's rich heritage and culture, featuring art exhibitions and historical artifacts.
Westgate Shopping Mall
15 minutes' walk
Features an array of shops, dining options, and a cinema, perfect for a leisurely day out.
The Art Space Kenya
10 minutes' walk
A contemporary art gallery showcasing local talent and rotating exhibitions, an artistic haven.
Revitalize Wellness Center
7 minutes' walk
Offers a range of wellness services including massages and yoga classes, perfect for relaxation.
Buffalo Springs Reserve
20-minute drive
A wildlife reserve known for its rich biodiversity, great for a thrilling safari experience.
Local Markets
15 minutes' walk
Immerse in local culture by browsing vibrant market stalls filled with crafts and fresh produce.
Namaste India Restaurant
7 minutes' walk
Authentic Indian cuisine with a cozy atmosphere, famous for its butter chicken and flavorful curries.
Shawarma Xpress
9 minutes' walk
Casual eatery known for delicious shawarmas and fast service, great for a quick bite on-the-go.
Slush Coffee World
10 minutes' walk
A vibrant coffee shop offering a variety of brews and sweet treats, perfect for coffee lovers.
40Forty Lounge
1 minute' walk
A stylish bar featuring live music and cocktails, perfect for a night out with friends or colleagues.
Pink Apple Casino
9 minutes' walk
Offers a lively gaming atmosphere with poker and slot machines, ensuring an entertaining evening.
Tips on navigating the city
City Centre
Nairobi 29 min · 1.5 mi
Airports
Wilson (WIL) 12 min · 4.7 mi
Jomo Kenyatta (NBO) 33 min · 13.5 mi
Train
Nairobi Railway Station 6 min · 2.4 mi
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Property information and rules
Check-in
from 14:00-14:30
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of USD 7.0 per person.
Pets
Pets are allowed on request.
Number of rooms:
54
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Breakfast
6.6/10
Cleanliness
8.9/10
Comfort
8.8/10
Facilities
8.5/10
Free Wi-Fi
8.3/10
Location
8.7/10
Paid Wi-Fi
9.4/10
Staff
9.3/10
Value for money
8.9/10
Pros
Westlands location
Lounge areas
Comfortable bed
Good value
Helpful staff
Cons
Slow WiFi
Air conditioning issues
Maintenance needed
Guest reviews
based on 715 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.